Striving for independence with services and supports that empower.
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ILO helps people build toward their goals — and helps the case managers and professionals who refer them get quick, straight answers — through individualized, holistic services.
For over two decades, ILO has helped people across the Twin Cities live with as much independence as possible. We work alongside case managers, families, and the people we support to build a plan that actually fits — and we adjust it as life changes.
Our Services
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Community Residential
24/7 supportive housing for people who need more consistent structure to live safely in the community.
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Individual Home Supports with Training (IHST)
Hands-on training in a person's own home to build independence and consistency in daily living.
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24-Hour Emergency Assistance
24/7 staff available to help with crisis prevention, problem-solving, and coping skills.
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Positive Supports
A data-driven, team-based approach to reducing challenging behaviors and building replacement skills.
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Crisis Stabilization
Intensive, in-person, short-term support for behaviors serious enough to put housing or safety at risk.
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Specialist Services
Focused, short-term expertise — assessment, a caregiver training plan, and follow-up — for a documented need like mental health, motor skills, or communication support.
Choose your path to get started.
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Find the right service, check current availability, and see what we need to get started.
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See what it's really like to work here, and view current openings.
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Learn about our services and how to start a conversation with our team.
I'm a case manager
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I'm looking for support
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Why ILO
Warm, invested, and honest about what fits.
Why ILO
Warm, invested, and honest about what fits.
We meet people where they're at — not where a form says they should be.
No bare minimum — we hold ourselves above the basic requirements of every service.
We match people with staff and homes that fit their needs, preferences, and personality—so everyone can thrive together.
Case managers get real answers and real updates — no one is left waiting.
Our culture is genuinely warm, for the people we support and the people who work here.
We adjust plans as needs change — adding support, or helping someone graduate out of a service.
Currently accepting referrals for several of our services.
Careers at ILO
A workplace that treats its staff the way it asks staff to treat the people they support.
Real training, real mentorship, and real room to grow — from direct support into supervisory and leadership roles.
~200
Employees & Growing
11
Residential Homes
700+
People Currently Supported
2002
Year established
245D
Licensed HCBS provider